Privacy Policy

What type of information do we collect?

We collect information you provide to us. These may include, your name, surname, telephone, mobile and fax numbers, email, correspondence address, affiliation.

In addition, we collect information you provide to us through the use of our website. These may include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect information?

We only collect information you provide to us (e.g. contacting us, subscribing to our mailing list, placing an order with us, attending an event) or from your use of our website (e.g. cookies).

Do we use Cookie?

Cookies are simple text files which contain information that can be used to personalise the experience when using a website. Cookies can be “session cookies” which are deleted from your computer when you close your browser or “persistent” remain stored on your computer until deleted, or until they reach a specified expiry date.

We use the session cookies to keep track whilst you navigate the website and access protected areas and we use persistent cookies to enable our website to recognise you when you visit in order to enhance your browsing experience. We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information. Google's privacy policy is available at:

What do we do with your personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (including newsletter and other marketing communications relating to our business);
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Do we disclose your personal information to third parties?

Except as provided in this privacy policy, we will never disclose any of your personal information to a third party unless you authorise us in writing or it is legally required to do so.

How do we store, use, share and disclose site visitors' personal information?

Your personal data are kept password protected in our servers which only authorised Hexxcell employees can have access.

When you visit our website, some browsing data may be stored by our website host, the platform. When you attend one of our webinars, your data may be stored in Eventbrite and Zoom. They store your data on secure servers behind a firewall.

Sensitive personal information

We do not knowingly or intentionally collect what is commonly known as sensitive personal information. Please do not submit any sensitive personal information about you to us.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Consent withdraw or further questions?

If you have any further questions or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to:

Privacy Officer
Foundry Building
77 Fulham Palace Road
W6 8AF