Privacy Policy

Hexxcell Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU General Data Protection Regulation (EU GDPR).

Data Controller

Hexxcell Ltd is the data controller responsible for your personal data.

Registered address:
One Lyric Square
London
W6 0NB
United Kingdom

Email: privacy@hexxcell.com

Personal Data We Collect

We collect information that you provide directly to us and certain information collected automatically through your use of our website.

Information you provide to us may include:

  • First name and surname
  • Telephone, mobile and fax numbers
  • Email address
  • Correspondence or postal address
  • Professional affiliation and job title
  • Information included in communications with us
  • Information provided when subscribing to our mailing list, placing an order, registering for a webinar or event, or otherwise engaging with us

We only collect personal data that is relevant and necessary for our business activities.

When you visit our website, we may collect:

  • Internet Protocol (IP) address
  • Browser and device information
  • Session information, including page response times
  • Length of visits to specific pages
  • Page interaction information
  • Methods used to browse away from the site

We may use software tools and analytics services to measure and analyse this information in order to improve our website and services.

We do not knowingly or intentionally collect special categories of personal data (sensitive personal information). Please do not submit such information to us.

How We Collect Personal Data

We collect personal data when:

  • You contact us
  • You subscribe to communications
  • You register for or attend an event or webinar
  • You place an order
  • You use our website (through cookies and analytics technologies)

We do not obtain personal data from third parties without your knowledge.

Lawful Basis for Processing

We process personal data only where we have a lawful basis under Article 6 GDPR. These include:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Our legitimate interests, provided your rights and freedoms are not overridden

Where processing is based on consent, you may withdraw your consent at any time.

Purposes of Processing

We process personal data for the following purposes:

  • To provide and operate our services
  • To provide customer assistance and technical support
  • To manage contractual relationships
  • To send service-related communications
  • To send marketing communications where permitted by law
  • To conduct surveys and request feedback
  • To troubleshoot accounts and resolve disputes
  • To enforce agreements and protect legal rights
  • To improve our website and services through aggregated statistical analysis
  • To comply with legal and regulatory obligations

We may contact you by email, telephone, text message, or post where appropriate.

Cookies and Analytics

Cookies are simple text files which contain information that can be used to personalise the experience when using a website. Cookies can be “session cookies” which are deleted from your computer when you close your browser or “persistent” remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse website usage. Google Analytics generates statistical and other information about website use by means of cookies stored on users’ devices. The information generated is used to create reports about website activity. Google may store and process this information in accordance with its privacy policy.

Where legally required, we obtain your consent before placing non-essential cookies on your device. You can manage cookies through your browser settings.​

Disclosure of Personal Data

We do not sell or rent personal data.

We may disclose personal data:

  • Where required by law
  • Where necessary to enforce agreements or protect legal rights
  • Where you have authorised disclosure

We may share personal data with trusted service providers acting as data processors, including:

  • Webflow.com (website hosting)
  • Eventbrite (event registration)
  • Zoom (webinar platform)

These providers process data on secure systems and are contractually required to comply with applicable data protection laws.

International Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or regulatory requirements.

When personal data is no longer required, it is securely deleted or anonymised.

Sensitive Personal Data

We do not knowingly or intentionally collect special categories of personal data (sensitive personal information).

If we become aware that such data has been submitted to us, we will take appropriate steps to securely delete it, unless we are legally required to retain it.

Please do not submit such information to us.

Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to access, correct, amend, delete, or otherwise exercise your rights regarding personal data we hold about you, please contact:

Hexxcell Ltd
One Lyric Square
London
W6 0NB
United Kingdom
Email: privacy@hexxcell.com

Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications take effect immediately upon posting on the website.

If we make material changes, we will provide notice on this page so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

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Last update: 18 February 2026